The Case Management program helps seniors who are aged 60 or older with physical or cognitive limitations who need assistance managing activities of daily living.

A Case Manager will help you access the services and resources you need in order to age safely in place. A Case Manager can assist you in your home and over the phone to:

  • Assess for and coordinate for you to receive supportive DFTA-funded services such as home-delivered meals, Bill Payer Program, Friendly Visiting and/or home care. Home delivered meals have a suggested contribution and DFTA funded home care includes a sliding scale fee based on income. Bill Payer and Friendly Visiting are free. Eligibility includes having some functional limitations and limited/no formal and informal supports. Note: You cannot receive DFTA home care if you are eligible for the Medicaid Personal Care Program. Your case manager will help you access the services you need from Medicaid.
  • Connect you to other community or borough-based services.
  • Evaluate your benefit/entitlement needs and support you in navigating these systems.
  • Advocate with landlords, utility companies, and benefit programs.
  • Provide counseling on long-term care issues.
  • Regularly contact you to ensure that the services you are receiving continue to meet your needs as well as assess overall wellbeing.